About

A managed service, run by a person — not a software pitch.

Boat Service Desk was founded by Carlos Vargas in South Florida. The idea is simple: marine repair teams are good at repairs and buried in “any update?” messages. Existing software can send updates — what's usually missing is someone who sets it up, keeps it organized, and helps the team use it consistently.

That's the service. Software and AI help draft and organize; people stay in control of repair decisions, prices, and promises. We are a new business: we are proving this with paid pilots, measuring the results honestly, and reporting only what we actually measure.

We do not perform repairs, diagnose boats, guarantee repair dates, or replace a shop's repair-management system.