Features
Everything organized around one job: keeping the customer informed.
Customer updates
Clear email updates drafted from your team's notes, in English or Spanish (Growth, templates reviewed for accuracy), sent on your schedule within your business hours and quiet hours.
Approval tracking
Every estimate shows its exact scope, amount, and version. Approvals record who approved and when. A material change needs a fresh approval — a casual reply is never treated as authorization for extra work.
Attention board
Jobs with old or missing updates, questions waiting for staff, estimates waiting for a response, failed messages, and jobs that need approval before anyone writes to the customer.
Estimate follow-up
A limited reminder sequence tied to the specific approved estimate version. It stops the moment the customer responds, declines, opts out, or the job closes.
Manager summary
Updates sent, failed messages, missing job information, open questions, outstanding estimates, and approvals received — on a schedule that fits an owner who also has a day job.
Records & audit
Full message history and audit history per job: who wrote what, who approved it, and when it was sent. Your data is exportable.
Pause switch
Pause all messages, one shop location, or one job — and resume without duplicate sends.
Separate by shop
Each shop's customers, vessels, jobs, and messages are kept in its own account. Customers only ever see their own information.
Honest limits
Defined job limits, message allowances, and support hours on every plan. No “unlimited” claims, and no automatic overage charges without your agreement.
Demonstration screens on this site are labeled as demo data. Existing marine software already offers update and approval features — our difference is the managed service: we set it up, keep it organized, and help your team use it consistently.