Messaging
Messaging consent & opt-out
Repair-update emails are sent by Boat Service Desk on behalf of your repair shop, based on the contact details and preferences you gave the shop. Every update email includes an unsubscribe link; opting out stops update emails for that shop. Transactional messages about a repair you approved may still be required to complete that repair — your shop will explain.
SMS (when activated)
SMS is only sent after you opt in and after the shop's sender registration is complete. Message frequency varies by repair activity. Message and data rates may apply. Reply STOP to opt out at any time, HELP for help. Opting out stops SMS updates; your shop may still contact you about an active repair by other means.
Quiet hours
Non-urgent messages are scheduled within the shop's business hours and local quiet hours.
No pressure
Estimate reminders are limited, refer to a specific estimate, and stop when you respond, decline, opt out, or the job closes. A reminder never implies you have approved work.